Refund and Returns Policy
Thank you for shopping at Beseha.com. Your health and satisfaction are our priority. We are committed to providing certified, high-quality health products.
General Policy
All of our products are approved by the Egyptian Food Safety Authority and the Egyptian Organization for Standardization and Quality.
For safety and regulatory reasons, all purchases are final. Products cannot be returned or refunded once an order has been placed.
This ensures the integrity, safety, and hygiene of our health-related products and supports our compliance with industry standards.
If Your Order Has an Issue
If you receive a product that is damaged or incorrect, please contact us within 48 hours of receiving your order at:
Include your order number and clear photos showing the issue.
Shipping and Returns
Products cannot be returned once they have left our warehouse, unless there was a shipping error or visible damage upon delivery.
Need Help?
If you have any questions or concerns regarding your order, please don’t hesitate to contact us at: